Platigo Solutions Pty. Ltd. regularly surveys customers about their experience with Novoglan Products and Services. The results can be found at their web site under http://store.platigosolutions.com/novoglan-reviews
They score things such as customer satisfaction with:
- Novoglan Gentle Foreskin Stretcher
- Novoglan Foreskin Stretching Cream
- Novoglan Foreskin Cleaning Soap
- Novoglan Personal Lubricant
- Novoglan Customer Service
- Experience with Novoglan Staff.
All of these scores are reported monthly and consolidated data is oincludedon their website under Novoglan Review http://store.platigosolutions.com/novoglan-reviews
Novoglan state that they seek 100% Customer Satisfaction in their Novoglan Review and regularly score 95 to 99% across the board. Go to the Novoglan Review web page for more details.